Please complete this form if you have a unit in need of repair.
Manufacturer's Warranty is good for
after receipt from manufacturer.
will not be repaired.
Checkout Fee - See what, if anything, is wrong with the controller and if it is something that can be repaired - $55.00*
Flat Repair Labor Fee - Repairs are billed a
of 1 hour of repair labor - $85.00
*If unit is deemed beyond repair and customer purchases new unit, checkout fee is waived.
Please call Annemarie at (406) 203-1955 to confirm warranty status
filling out this form.
Indicates required field
If no company, put N/A
Product needing repair
Unit(s) serial number(s)
If multiple, please separate with commas
Please provide an email address that you check regularly
Please provide a phone number that we can reach you at between 8am and 5pm MDT Monday-Friday
What issue(s) is your unit experiencing?
A response with return instructions and a RMA# will be sent within 1 business day of form submission.
ALL REPAIRS MUST HAVE A RMA#.
We highly recommend that customers insure repairs for the full cost of replacement and require a signature.
Shot Tracer®, IP Communicator
and Tactical Communications Bridge® are registered trademarks of Tracer Technology Systems, Inc.
© 2020 Tracer Technology Systems, Inc. ALL RIGHTS RESERVED.